Digital accessibility
Utrecht University wants everyone to be able to use all the information on our website successfully. That is why we are paying attention to user-friendliness, accessibility and searchability.
The Temporary Decree on Digital Accessibility (in Dutch only) by the Government stipulates that government websites must meet accessibility requirements as laid down in EN 301 549/WCAG 2.1 and must be responsible for this in a published accessibility statement.
Accessibility statement
The UU site partially meets the accessibility requirements. We are initially working on improvements through editorial training of our editors and enhancing the content throughout the site. In addition, technical improvements have been made for this site (including information about bachelor and master prospective students), as well as information about students and the intranet (login required). In our accessibility statements (in Dutch only) for the corporate website and information about bachelor and master prospective students, information about students and intranet we explain which parts on our site are not yet fully compliant and within what period we expect to resolve the issues. Utrecht University has about 500 different websites and pages that are managed completely autonomously by various faculties and employees under the responsibility of Utrecht University. These do not or hardly meet the accessibility requirements, read why.
The foundation of this accessibility declaration
In December 2025, audits were carried out by an independent research agency for the uu.nl website and intranet. The findings are published this research report for uu.nl (in Dutch) and the research report for intranet (in Dutch). Technical and editorial improvements are being made on an ongoing basis. There will be another test moment for information about students, following planned technical adjustments.
Other accessibility declarations UU
- Accessibility declaration MyUU (in Dutch)
How are we working on accessibility?
Utrecht University wants everyone to be able to use all the information on the uu.nl website effectively. That is why we focus on user-friendliness, accessibility, and findability. We also ensure continuous improvement in accessibility through various measures within our (daily) processes:
- Pre-publication checks: our editorial team checks all texts and other components for accessibility.
- Technology: our IT department checks for digital accessibility. We then address any issues that are found.
- Employee training: most of our editors have taken training courses on accessibility. In addition, manuals are available on the accessibility of PDF files, text alternatives, and audio subtitling.
- Research: external experts check our website. We then address any issues that are found.
Reporting accessibility problems
Are you encountering an accessibility issue? Or do you have a question or comment about accessibility? Please contact us at toegankelijkheid@uu.nl.
What can you expect from us?
- You will receive confirmation of receipt within 5 working days.
- We will keep you informed of the progress and outcome.
- Your request will be processed within 3 weeks.
Enforcement procedure
Are you dissatisfied with the way your complaint has been handled? Or did we fail to respond in time? If so, please contact us at contentdigital@uu.nl.