Get help and advice

If you need help with IT or if you have a question about our services, you may reach out to us in different way.

IT Manuals

Setup Wi-Fi or install the UU printers? Check our extensive list of IT manuals to do it yourself

Online Selfservice

You can report a problem or request a service online. Log on using your Solis-id and password.

Data breach

Do you suspect a data breach? Report this immediately to the ICT Servicedesk! By e-mail to or (in urgent situations) by telephone +31 30 253 45 00.



Monday - Friday: 7:15 - 21:30
Saturday & Sunday: 10:00 - 21:30

Call: (030) 253 45 00 / +31 30 253 45 00


Contact us via whatsapp:
+31 6 10 03 44 93
(please note: calling to this number is not possible).

Student studeert met laptop op zitkussens in de Universiteitsbibliotheek in De Uithof.


You can email us at

Local IT Desks (Mon - Fri)


Open between 09:00 and 16:00

Kromme Nieuwegracht 80

Open from 9:00 - 12:30 and 13:00 - 16:00

Please note that during public holidays, the mentioned days and times may vary.