IT Service Desk: help and advice
If you need help with IT or if you have a question about our services, you may reach out to us in different way.
IT Manuals
Setup Wi-Fi or install the UU printers? Check our extensive list of IT manuals to do it yourself
Online Selfservice
You can report a problem or request a service online. Log on using your Solis-id and password.
Data breach
Do you suspect a data breach? Report this immediately to the ICT Servicedesk! By e-mail to datalek@uu.nl or (in urgent situations) by telephone +31 30 253 45 00.
Telephone
Monday - Friday: 7:15 - 21:30
Saturday & Sunday: 10:00 - 21:30
Call: (030) 253 45 00 / +31 30 253 45 00
Contact us via whatsapp:
+31 6 10 03 44 93
(please note: calling to this number is not possible).
You can email us at servicedesk@uu.nl
Local IT Desks (Mon - Fri)
Educatorium
Open between 09:00 and 16:00
Kromme Nieuwegracht 80
Open from 9:00 - 12:00 and 12:30 - 15:30
Please note that during public holidays, the mentioned days and times may vary.