About ITS

Below you will find the management team and the department managers of ITS.

Management Team

Jan-Paul van Staalduinen - CIO | Director

Portret Jan-Paul van Staalduinen

Responsible for strategy, governance, development and support of the IT services of Utrecht University.  

Carol van der Palen - Head of Infrastructure | Deputy director

Within the cluster infrastructure the following IT departments work together:

  • Service Management and Architectural Services
  • Digital Communication Services
  • Central Systems Services
  • User Collaboration Services
  • Identity and Security Services
  • Test and Quality Services
  • Support and Monitoring Services

Bastiaan Grimm - Head of Applications

Within the cluster Applications the following IT departments work together:

  • Education Services
  • Teaching and Learning Services
  • Research and Data Management Services 
  • Administration Services
  • Business Intelligence, Integration and Online Services

Joost Peetoom - Head of Administration

ITS Administration is responsible for the office of the CIO and administrative processes, among others:

  • IT project portfolio management
  • Information security policies

Department Managers

Stef Jansen - Support and Monitoring Services

  • IT Service Desk, Local support, Selfservice and IT-desks
  • Support for all IT-services at the UU 

Yvonne Ranzijn - Educational Logistic Services (a.i.)

Functional management for Educational Logistic Systems.

  • Osiris
  • Syllabus and Time Edit
  • MyUU
  • Cursusplanner and ResourceBooker

Esther Kemps - Teaching and Learning Services

  • Digital study environment and blended learning
  • Functional management for:
  1. Learning Management Systems (Blackboard, Moodle)
  2. E-assessment (Remindo, Numworx)
  3. UU Video Platform (Ubicast)

Veroniek Blommaert-Verwer - Business Intelligence, Integration and Online Services

  • Functional management university websites
  • Topdesk
  • Business Intelligence
  • Integration Platform

Adrie Kuijpers - Identity and Security Services

  • Identity and Access Management (IAM)
  • Data protection and information security
  • Privacy ITS

Eric Klumpers - User Collaboration Services

User Collaboration Services provides all Microsoft 365 and Mac Support.

Ron Mast (a.i.) - Test and Quality Services

Provides services in the field of testing and quality for the other IT departments:

  • Testing
  • Testcoordination
  • Automation & Tooling
  • User eXperience (UX) & Usability
  • Business Analysis & Requirements Engineering
  • Product & Process Quality Assurance

Ron Mast - Digital Communication Services

Provides all network and telephony services of the UU, both fixed and wireless, and provides the telephony devices.

Marieke Lubbers - Service Management and Architectural Services

  • Service Level Management of ITS services
  • Entry point for requests for new ITS services
  • IT Infrastructure architecture
  • Project management for IT infrastructure projects


Paul van de Kamp - Administration Services

  • Financial systems
  • Expense portals
  • HR portals
  • Systems for electronical voting
  • Document management
  • Registration of chemicals

Pieter Versteegt a.i. - Central Systems Services

  • Datacenters
  • Linux- and Windows Server hosting
  • Storage
  • Databases
  • Compute

Frank Heere - Research and Data Management Services

  • Research and Data Management Services (RDMS)

Johan Esselink - Continuity of Delivery Services

  • Supplier management
  • Lawful purchase of IT resources
  • ITIL process management
  • Management and office support