About ITS
Below you will find the management team and the department managers of ITS.
Management Team
Jan-Paul van Staalduinen - CIO | Director
Responsible for strategy, governance, development and support of the IT services of Utrecht University.
Carol van der Palen - Head of Infrastructure | Deputy director
Within the cluster infrastructure the following IT departments work together:
- Service Management and Architectural Services
- Digital Communication Services
- Central Systems Services
- User Collaboration Services
- Identity and Security Services
- Test and Quality Services
- Support and Monitoring Services
Bastiaan Grimm - Head of Applications
Within the cluster Applications the following IT departments work together:
- Education Services
- Teaching and Learning Services
- Research and Data Management Services
- Administration Services
- Business Intelligence, Integration and Online Services
Joost Peetoom - Head of Administration
ITS Administration is responsible for the office of the CIO and administrative processes, among others:
- IT project portfolio management
- Information security policies
Department Managers
Stef Jansen - Support and Monitoring Services
- IT Service Desk, Local support, Selfservice and IT-desks
- Support for all IT-services at the UU
Yvonne Ranzijn - Educational Logistic Services (a.i.)
Functional management for Educational Logistic Systems.
- Osiris
- Syllabus and Time Edit
- MyUU
- Cursusplanner and ResourceBooker
Esther Kemps - Teaching and Learning Services
- Digital study environment and blended learning
- Functional management for:
- Learning Management Systems (Blackboard, Moodle)
- E-assessment (Remindo, Numworx)
- UU Video Platform (Ubicast)
Veroniek Blommaert-Verwer - Business Intelligence, Integration and Online Services
- Functional management university websites
- Topdesk
- Business Intelligence
- Integration Platform
Adrie Kuijpers - Identity and Security Services
- Identity and Access Management (IAM)
- Data protection and information security
- Privacy ITS
Eric Klumpers - User Collaboration Services
User Collaboration Services provides all Microsoft 365 and Mac Support.
Ron Mast (a.i.) - Test and Quality Services
Provides services in the field of testing and quality for the other IT departments:
- Testing
- Testcoordination
- Automation & Tooling
- User eXperience (UX) & Usability
- Business Analysis & Requirements Engineering
- Product & Process Quality Assurance
Ron Mast - Digital Communication Services
Provides all network and telephony services of the UU, both fixed and wireless, and provides the telephony devices.
Marieke Lubbers - Service Management and Architectural Services
- Service Level Management of ITS services
- Entry point for requests for new ITS services
- IT Infrastructure architecture
- Project management for IT infrastructure projects
Paul van de Kamp - Administration Services
- Financial systems
- Expense portals
- HR portals
- Systems for electronical voting
- Document management
- Registration of chemicals
Pieter Versteegt a.i. - Central Systems Services
- Datacenters
- Linux- and Windows Server hosting
- Storage
- Databases
- Compute
Frank Heere - Research and Data Management Services
- Research and Data Management Services (RDMS)
Johan Esselink - Continuity of Delivery Services
- Supplier management
- Lawful purchase of IT resources
- ITIL process management
- Management and office support