Publicaties
2023
Wetenschappelijke publicaties
Neo, S., Bertram, I., Szydlowski, G., Bouwman, R., de Boer, N., Grimmelikhuijsen, S., Charbonneau, E., Moon, M. J., & Tummers, L. (2023). Working 9 to 5? A cross-national analysis of public sector worker stereotypes. Public Management Review. https://doi.org/10.1080/14719037.2023.2254306
Nagtegaal, R., de Boer, N., & Tummers, L. (2023). Discrimination against people with disabilities and ways to mitigate it. Paper presented at European Group for Public Administration 2023 Conference, Zagreb.
Nagtegaal, R., de Boer, N., van den Broek, Y., van Berkel, R., & Tummers, L. (2023). What drives employers to hire people with disabilities: A behavioral analysis using the COM-B model. Manuscript in preparation. In Public Management Research Conference
Dinhof, K., Neo, S., Bertram, I., de Boer, N., Szydlowski, G., Tummers, L., & Willems, J. (2023). The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector. Public Management Review. https://t.co/zzMds8vL42
Nagtegaal, R., de Boer, N., van Berkel, R., Derks, B., & Tummers, L. (2023). Why Do Employers (Fail to) Hire People with Disabilities? A Systematic Review of Capabilities, Opportunities and Motivations. Journal of Occupational Rehabilitation. Advance online publication.
Eshuis, J., de Boer, N., & Klijn, E. H. (2023). Street-level bureaucrats' emotional intelligence and its relation with their performance. Public Administration, 101(3), 804-821. Advance online publication. https://doi.org/10.1111/padm.12841
2022
Wetenschappelijke publicaties
Szydlowski, G., de Boer, N., & Tummers, L. (2022). Compassion, bureaucrat bashing and public administration. Public Administration Review, 82(4), 619-633. Advance online publication. https://doi.org/10.1111/puar.13485
2021
Wetenschappelijke publicaties
de Boer, N., & Raaphorst, N. (2021). Automation and discretion: explaining the effect of automation on how street-level bureaucrats enforce. Public Management Review. Advance online publication. https://doi.org/10.1080/14719037.2021.1937684
Ropes, E., & de Boer, N. (2021). Compassion towards clients: A scale and test on frontline workers' burnout. Journal of European Public Policy, 28(5), 723-741. https://doi.org/10.1080/13501763.2021.1912150
Vakpublicaties
Loyens, K. (Author), Schott, C. (Author), & de Boer, N. (Author). (2021). Factsheet: Le travail d'inspection durant la crise du coronavirus. Digital or Visual Products, USBO Advies.
Loyens, K. (Author), Schott, C. (Author), & de Boer, N. (Author). (2021). Factsheet: Inspectiewerk tijdens de Coronacrisis. Digital or Visual Products, USBO Advies.
Loyens, K., de Boer, N., & Schott, C. (2021). Inspectiewerk tijdens de Coronacrisis: Een verkenning van praktijken, ervaringen en mogelijke interventies in de Belgische federale sociale inspectiediensten ten gevolge van de uitbraak van Covid-19. USBO Advies. https://www.uu.nl/sites/default/files/Inspectiewerk%20tijdens%20de%20coronacrisis%20onderzoeksrapport.pdf
Loyens, K., de Boer, N., & Schott, C. (2021). Tâches d'inspection pendant la crise du coronavirus: Une exploration des pratiques, des expériences et des interventions possibles dans les services fédéraux belges d'inspection sociale à la suite de l'épidémie de Covid-19. USBO Advies.
https://dspace.library.uu.nl/bitstream/handle/1874/420135/Inspectiewerk_tijdens_de_coronacrisis_onderzoeksrapport_FR.pdf?sequence=1
https://dspace.library.uu.nl/bitstream/handle/1874/420135/Inspectiewerk_tijdens_de_coronacrisis_onderzoeksrapport_FR.pdf?sequence=1
Anna, M., Welp, P., & de Boer, N. (Guest ed.) (2021). In gesprek met Noortje de Boer: Proefschrift On the outside, looking in: Understanding transparency at the frontline. Tijdschrift voor Toezicht, 2021(4), 178-180. https://doi.org/10.5553/tvt/187987052021012004004
2020
Wetenschappelijke publicaties
Klijn, E. H., de Boer, N. C., & Eshuis, J. (2020). Leading frontline enforcers: How supervisors’ leadership style impacts inspectors’ enforcement style. Public Management Review. Advance online publication. https://doi.org/10.1080/14719037.2020.1833610
de Boer, N. C. (2020). How do citizens assess street-level bureaucrats' warmth and competence? A typology and test. Public Administration Review, 80(4), 532. https://doi.org/10.1111/puar.13217
de Boer, N. C. (2020). The (un)intended effects of street-level bureaucrats' enforcement style: Do citizens shame or obey bureaucrats? Public Policy and Administration. Advance online publication. https://doi.org/10.1177/0952076720905005
de Boer, N. C., Klijn, E. H., Eshuis, J., & Opperhuizen, A. (2020). Blaming the bureaucrat: Does perceived blame risk influence inspectors' enforcement style? International Review of Administrative Sciences, Article 1. Advance online publication. https://doi.org/10.1177/0020852319899433
2019
Wetenschappelijke publicaties
de Boer, N. C. (2019). On the outside, Looking in: Understanding transparency at the frontline. [Doctoral thesis 3 (Research UU / Graduation NOT UU), Erasmus University Rotterdam].
de Boer, N. C. (2019). Street-level enforcement style: A multidimensional measurement instrument. International Journal of Public Administration, 42(5), 380-391. https://doi.org/10.1080/01900692.2018.1465954
2018
Wetenschappelijke publicaties
de Boer, N. C., Eshuis, J., & Klijn, E. H. (2018). Does Disclosure of Performance Information Influence Street‐level Bureaucrats’ Enforcement Style? Public Administration Review, 78(5), 694-704. https://doi.org/10.1111/puar.12926
de Boer, N. C., & Eshuis, J. (2018). A street‐level perspective on government transparency and regulatory performance: Does relational distance matter? Public Administration, 96(3), 452-467. https://doi.org/10.1111/padm.12517