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Dr. Isa Bertram

Assistant Professor 
Law, Economics and Governance
Utrecht University School of Governance
Public Governance and Management
Public Governance and Management
Bijlhouwerstraat 6-8
Bijlhouwerstraat 6-8
3511 ZC Utrecht

Dr. Isa Bertram

Assistant Professor
Public Governance and Management
i.bertram@uu.nl
Profile CV Publications Activities Prizes In the media Teaching Ancillary activities Contact
Profile CV Publications Activities Prizes In the media Teaching Ancillary activities Contact
Research areas

Publications

2025

Scholarly publications

Bertram, I. (2025). The Faces of Bureaucracy: A multi-method study of civil servant stereotypes and their consequences. [Doctoral thesis 1 (Research UU / Graduation UU), Universiteit Utrecht]. Utrecht University. [DOI] [Portal]

2024

Scholarly publications

Bertram, I., Bouwman, R., & Tummers, L. (2024). Getting what you expect: How civil servant stereotypes affect citizen satisfaction and perceived performance. Public Administration, 102(4), 1468-1491. [DOI] [Portal]
Dinhof, K., Neo, S., Bertram, I., de Boer, N., Szydlowski, G., Tummers, L., & Willems, J. (2024). The threat of appearing lazy, inefficient, and slow? Stereotype threat in the public sector. Public Management Review, 26(7), 1941-1962 . [DOI] [Portal]

2023

Scholarly publications

Neo, S., Bertram, I., Szydlowski, G., Bouwman, R., de Boer, N., Grimmelikhuijsen, S., Charbonneau, E., Moon, M. J., & Tummers, L. (2023). Working 9 to 5? A cross-national analysis of public sector worker stereotypes. Public Management Review. [DOI]
Heres - van Rossum, L., Naezer, M., Swinkels, M., Bertram, I., van den Bos, K., & Sprokholt, B. (2023). Kracht zonder tegenkracht: Onderzoek naar sociale veiligheid in de Tweede Kamer der Staten-Generaal. USBO.

2022

Scholarly publications

Bertram, I., Bouwman, R., & Tummers, L. (2022). Socioeconomic Status and Public Sector Worker Stereotypes: Results from a Representative Survey. Public Administration Review, 82(2), 237-255. [DOI] [Repository]

Popularising publications

Bertram, I. (2022). Hoe begrijpen we het afwijkende brein?. Web publication/site https://nl.in-mind.org/blog/post/hoe-begrijpen-we-het-afwijkende-brein

2021

Popularising publications

Bertram, I. (2021). De kracht van dans. Web publication/site https://nl.in-mind.org/blog/post/de-kracht-van-dans

2020

Scholarly publications

Van den Bos, K., Schiffelers, M. J. W. A., Bal, M., Grootelaar, H. A. M., Bertram, I., Jansma, A., & de Haas, S. (2020). Seksueel misbruik en aangiftebereidheid binnen de gemeenschap van Jehova’s getuigen. Boom Juridisch. https://boeken.rechtsgebieden.boomportaal.nl/publicaties/9789462907782
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