Welcome to my home page. I am a full professor in the Department of Information and Computing Sciences of Utrecht University (UU), where I lead the Process Science group. Within that department, I am head of the Process Science group and chair of the Software department. I am also one of the coordinators of the university's Future of Work platform and scientific director of its AI Lab for Public Services.
My research and teaching focus on Business Process Management, the field that focuses on gaining insight into and improving work processes. ICT and AI play a major role in this, particularly process mining technology and Robotic Process Automation (RPA). I collaborate closely on these topics with organizations in the service and healthcare sectors.
I serve as vice editor-in-chief for the academic journal Business Information Systems Engineering (BISE). I am a member of the steering committees of the academic BPM, CAiSE, and CoopIS conferences.