Thomas Schoegje; Arjen de Vries and Toine Pieters, Adapting a Faceted Search Task Model for the Development of a Domain-Specific Council Information Search Engine (2022). In: et al. Electronic Government. EGOV 2022. Lecture Notes in Computer Science, vol 13391. Springer, Cham. https://doi.org/10.1007/978-3-031-15086-9_26
Friso van Dijk; Marco Spruit; Chaïm van Toledo; and Matthieu Brinkhuis, Pillars of Privacy: Identifying Core Theory in a Network Analysis of Privacy Literature (2021). ECIS 2021 Research Papers. 84.
Jelmer Jan Koorn, Xixi Lu, Henrik Leopold, Hajo A. Reijers: From action to response to effect: Mining statistical relations in work processes. Inf. Syst. 109: 102035 (2022)
Wouter van der Waal, Iris Beerepoot, Inge van de Weerd, Hajo A. Reijers: The SWORD is Mightier Than the Interview: A Framework for Semi-automatic WORkaround Detection. BPM 2022: 91-106
De Kruif, S. Ongena, G., Van Steenbergen, M. (2022). Data Science in Government Agencies: The Challenge of Deployment and Operation. 35th Bled eConference Digital Restructuring and Human (Re) action.
Iris Beerepoot, Xixi Lu, Inge van de Weerd, Hajo A. Reijers: Seeing the Signs of Workarounds: A Mixed-Methods Approach to the Detection of Nurses' Process Deviations. HICSS 2021: 1-10
Jan Martijn E. M. van der Werf, Artem Polyvyanyy, Bart R. van Wensveen, Matthieu J. S. Brinkhuis, Hajo A. Reijers: All that Glitters Is Not Gold - Towards Process Discovery Techniques with Guarantees. CAiSE 2021: 141-157
Jelmer Jan Koorn, Iris Beerepoot, Vinicius Stein Dani, Xixi Lu, Inge van de Weerd, Henrik Leopold, Hajo A. Reijers: Bringing Rigor to the Qualitative Evaluation of Process Mining Findings: An Analysis and a Proposal. ICPM 2021: 120-127
Vinicius Stein Dani, Henrik Leopold, Jan Martijn E. M. van der Werf, Xixi Lu, Iris Beerepoot, Jelmer Jan Koorn, Hajo A. Reijers: Towards Understanding the Role of the Human in Event Log Extraction. Business Process Management Workshops 2021: 86-98
Jelmer Jan Koorn, Xixi Lu, Henrik Leopold, Hajo A. Reijers: Looking for Meaning: Discovering Action-Response-Effect Patterns in Business Processes. BPM 2020: 167-183
Philip Noppen, Iris Beerepoot, Inge van de Weerd, Mathieu Jonker, Hajo A. Reijers: How to Keep RPA Maintainable? BPM 2020: 453-470
Siamak Farshidi, Slinger Jansen, Jan Martijn E. M. van der Werf: Capturing software architecture knowledge for pattern-driven design. J. Syst. Softw. 169: 110714 (2020)
Tijmen de Jong, Jan Martijn E. M. van der Werf: Process-mining based dynamic software architecture reconstruction. ECSA (Companion) 2019: 217-224
Artem Polyvyanyy, Jan Martijn E. M. van der Werf, Sietse Overbeek, Rick Brouwers: Information Systems Modeling: Language, Verification, and Tool Support. CAiSE 2019: 194-212
Ongena, G., Staat, S., & Ravesteijn, P. (2020). Factors Affecting the Adoption of Self-Service Technology (SST) in the Public Sector: An Empirical Examination of Housing Corporations. International Journal of Public Administration in the Digital Age, 7(3), 32-46.
Eduardo González López de Murillas, Hajo A. Reijers, Wil M. P. van der Aalst: Connecting databases with process mining: a meta model and toolset. Softw. Syst. Model. 18(2): 1209-1247 (2019)
Marcus Dees, Massimiliano de Leoni, Wil M. P. van der Aalst, Hajo A. Reijers: What if process predictions are not followed by good recommendations? BPM (Industry Forum) 2019: 61-72
Iris Beerepoot, Inge van de Weerd, Hajo A. Reijers: The Potential of Workarounds for Improving Processes. Business Process Management Workshops 2019: 338-350
Iris Beerepoot, Inge van de Weerd, Hajo A. Reijers: Business Process Improvement Activities: Differences in Organizational Size, Culture, and Resources. BPM 2019: 402-418
Lukas Lorenz, Judith van Erp, Albert Meijer: Machine-learning algorithms in regulatory practice: Nine organisational challenges for regulatory agencies. Technology and Regulation, 2022 (PDF)
Albert Meijer, Lukas Lorenz, Martijn Wessels: Algorithmization of Bureaucratic Organizations: Using a Practice Lens to Study How Context Shapes Predictive Policing Systems. PAR Public Administration Review 2022, Vol. 81, Iss. 5, pp. 837-846 (PDF)
