WINK | The Nudge Conference
The two day conference aims to showcase the latest insights in nudging theory, policy and practice by combining input from academia, professionals, and policy makers. We practice an interactive format with many opportunities for exchange of ideas in symposia, workshops and debate on important nudge-related themes from various disciplines such as psychology, policy science, ethics, behavioral economics and law.
The program hosts invited workshops on Nudging Ethics, Nudging in Policy Science, Nudge Design, Nudge and the Law (and many more), as well as several themed open symposia on nudging in public health, social behavior and safety, sustainable behavior, education, and financial decision making.
More information? See the website of WINK | The Nudge Conference
Governance Lab Utrecht
The Governance Lab Utrecht provides a research facility, teaching environment, expertise center and consultancy & design facility into governance practices and innovations. It supports four types of experimental research: lab experiments, living labs, design and innovation labs and simulation labs.
The Governance Lab Utrecht is based at the Utrecht School of Governance. It is a collaboration between the Utrecht School of Governance, Utrecht University School of Economics and the Copernicus Institute of Sustainable Development.
More information, see the website of Governance Lab Utrecht
Accountability is of increasing importance in a public sector in which most tasks are performed by (partially) autonomous organizations. In recent years, more and more resources are invested in accountability. Unfortunately, however, this has not led to noticeable increases in performance. On the contrary, practical experience documents a plethora of accountability-failures. It is often time-consuming and expensive, provokes strategic reactions by managers and professionals, and easily harms their motivation. The key issue is: how can public accountability more effectively influence decisions and practices in public sector organizations?
The Calibrating Public Accountability project aims to answer this grand question. The project is funded by a prestigious NWO-vidi grant and will run for five years. The core team in Utrecht will collaborate with renown international colleagues and important public sector organizations in the Netherlands and beyond.
More information? Go to the uu website of Accountable Governance
Reducing aggression. How can we reduce aggression against public service workers in hospitals and other public institutions?
Public service workers, such as social workers and teachers, are often confronted with aggressive citizens. This ranges from yelling and death threats to physical attacks. Facing aggressive citizens can have serious ramifications for public service workers including increased burnout, increased absenteeism and reduced wellbeing. In this project we adopt an interdisciplinary approach: combining insights from public administration and behavioral science to determine the impact of different types of citizen aggression on the job outcomes of public service workers, and to analyze how aggression and its effects can be lowered. This is tested via field experiments. Collaboration with various Dutch hospitals, Stichting IZZ, and Ministries. (PI L. Tummers, Veni project).
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When street-level bureaucrats intentionally reduce service quality, they sabotage public service, which has direct negative consequences for—often-vulnerable—citizens with few alternatives. However, how, when, and why street-level bureaucrats engage in these behaviors is unclear. The proposed project systematically addresses these lacunas by developing a behavioral public administration perspective on public service sabotage. We use literature and methods from public administration, behavioral sciences, and management, in a three-stage multi-method approach, using a systematic literature review, qualitative inquiry, and a field experiment. The project contributes to interdisciplinary theory development and ultimately better public service.
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