IT Servicedesk: help and advice
Due to maintenance work at the data centre, Ascension Day and the bridging day, we will be closed from Thursday 14 May to Saturday 16 May.
If you need help with IT or if you have a question about our services, you may reach out to us in different way.
IT Manuals
Setup Wi-Fi or install the UU printers? Check our extensive list of IT manuals to do it yourself
Online Selfservice
You can report a problem or request a service online. Log on using your Solis-id and password.
Data breach
Do you suspect a data breach? Report this immediately to the ICT Servicedesk! By e-mail to datalek@uu.nl or (in urgent situations) by telephone +31 30 253 45 00.
Telephone
Monday - Friday: 7:15 - 21:30
Saturday & Sunday: 10:00 - 17:30
Call: (030) 253 45 00 / +31 30 253 45 00
Contact us via whatsapp:
+31 6 10 03 44 93
(please note: calling to this number is not possible).
Local IT Desks (Mon - Fri)
Educatorium
Open between 09:00 and 16:00
Kromme Nieuwegracht 80
Open from 9:00 - 12:00 and 12:30 - 16:00
Please note that during public holidays, the mentioned days and times may vary.