Do you find it difficult to clearly communicate your opinion or to give and receive feedback? The course “Interpersonal Communication” will help you to become a clear and effective communicator. Communication is everywhere and you have to communicate with others daily. Being clear when communicating can be quite difficult. You know exactly what you want to say, but how to formulate it in a concise and convincing manner. Misunderstandings in one on one conversations occur easily and may take much time to repair.
During this course you will practice with giving and receiving critical and constructive feedback from others. You will receive tips and tricks for listening and practice actual listening, which differs from just waiting to say something yourself. We will make you aware of your own non-verbal behaviour and show how you can use it to support your verbal communication. Furthermore, you will receive theoretical knowledge on how to deal with difficult issues and practice it with a case study. The second day of the course will be entirely spend in role-plays with a trainings-actor who is specialized in giving you exactly those reactions that other persons would also give in return to your communication. This highly interactive course consists of theory combined with a test, several practical exercises and role plays.
What you will learn
After this course you will know:
- Your preferred communication style is and how you can adapt it to match those of others to have more influence
- How to give and receive feedback effectively
- How to listen attentively an communicate effectively
- How to strengthen your verbal communication with your non-verbal behaviour to be more convincing.
- How to communicate with others when issues become difficult
On Tuesdays 19 and 26 September, the first session from 09.00 to 17.00 and the second session from 09.00 to 15.00.
Louise Mennen, PhD (Mennen Training and Consultancy)
Max. number of participants
Number of credits
You will receive a course certificate after attending all training sessions and being an active participant.