Will I be assigned a ranking number based on my time and date of registration?
No, the date and time that you register does not have influence on your chances when booking opens. Do bear in mind that once you registered it can take some time before your faculty of studies has checked your registration. We therefore advise you not to wait to a later date than 7 May with your registration. It is also important that you only register once and carefully check if your details are correct.
How do I increase my chances of booking SSH Short Stay accommodation?
Once booking opens on the booking date and time that applies to you, the accommodation is rented out on a first come, first served basis. You are therefore advised not to postpone this to a later date or time. Also take into account that the servers will be busy when booking opens. Still, even if you keep to the booking date and time, there is a chance that you will not be able to arrange housing via SSH Short Stay. Take this in mind and also explore alternative options beforehand.
Do I receive a refund if I cancel my reservation with SSH Short Stay prior to my arrival?
You can find more information about the cancellation policy in the Terms and Conditions that apply to the rental contract via this link to the SSH Website.
Can I rent SSH Short Stay accommodation for longer or shorter?
This is not possible. SSH Short Stay accommodation is only available for fixed rental periods and only for the first year of studies. If you are looking for accommodation for a shorter time frame, for example because you are planning to conduct research or do an internship abroad, it is not possible to book this accommodation.
Does SSH Short Stay offer accommodation to couples or families?
SSH Short Stay does not offer accommodation for students who bring their spouse, partner or family. If you are looking for accommodation that is suitable for a family, please read our tips and tricks that can help you find accommodation on your own.
Can I register as an Erasmus/Exchange student if I was unable to book as a Degree student?
The accommodation for Erasmus/Exchange students is not available to Degree students and vice versa. If you register as an Erasmus/Exchange student but are actually a Bachelor's or Master's Degree Student, your registration will not be approved.
What if I am not able to book via the Reserved Accommodation Programme?
Because the number of reserved accommodations is limited, most students have to search for a room on their own. This can be difficult and time-consuming but the right preparation can increase your chances. At Utrecht University we aim to help and inform you best we can. Follow this link for tips, tricks and important things to keep in mind during your search. Also, if you have any questions or need additional advice make sure to reach out to us!
Is your question not answered in this FAQ? You can find a more extensive list of FAQs on the website of SSH. Also check SSH’ page for Utrecht University students for links to the Terms and Conditions and the residence buildings. If you are seeking additional advice or information, let us know!