Gentrita Bajrami is a PhD candidate affiliated with the Montaigne Centre for Rule of Law and Administration of Justice of the Faculty of Law, Economics and Governance at Utrecht University. Her research examines institutions for conflict resolution under a rapidly changing rule of law framework. Her focus lies on the role of courts and their societal effectiveness in relation to private and/or digital alternatives for conflict resolution, such as mediation, arbitration, and online dispute resolution (ODR). In her PhD project, Gentrita combines classical legal research and empirical research in aim of gaining insight and comparing the perceived fairness and effectiveness of traditional and new mechanisms for conflict resolution.